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NerdFlow by Business Nerds

Take Control of Your Take Control of Your appointments, conversations, follow-ups, social media, leads, sales pipeline, online reviews and customer relationships.

One place to catch every lead, answer every message, fill the calendar and keep the follow-up going — so the work of staying in touch with customers stops living in your head.

Get Started — Open NerdFlow

Product screens shown with sample data.

The NerdFlow dashboard with Nerdy greeting the owner: new leads, appointments, opportunities and conversations across the top, lead activity and the sales pipeline below, and the week's upcoming appointments beside them.

Conversations & follow-up

Never Lose Another Opportunity.

Every enquiry lands in one inbox — SMS, email, Facebook, Instagram, web chat — and every one of them is already on the board, at the stage it actually reached. The follow-up goes out whether or not anybody remembers to send it.

  • One inbox, every channelReply wherever the customer started the conversation, without changing app.
  • A board, not a memoryNew lead to won, with the value attached, so nothing sits in a pipeline nobody checks.
  • Follow-up that runs itselfA workflow sends the reply, waits, and chases the ones who went quiet.
Get Started — Open NerdFlow from conversations and follow-up
Nerdy beside three NerdFlow screens: the opportunities board with deals moving from new lead to won, the conversations inbox holding SMS, email, Facebook, Instagram and web chat in one thread, and an automation workflow sending the follow-ups.
Product screens shown with sample data.
Nerdy beside three NerdFlow screens: a business dashboard, a week of booked appointments on the calendar with the bookable services listed beside it, and the social media desk scheduling posts across connected accounts.
Product screens shown with sample data.

Booking & marketing

Your Business. Better Organized.

Customers book themselves into the slots you actually have free, and the marketing that brings them goes out on a schedule instead of whenever there is a quiet afternoon.

  • Booking on your termsYour services, your hours, your availability — taken straight off the calendar.
  • A week you can readEvery appointment, who it is with and what it is for, in one view.
  • Posts, planned aheadWrite once, schedule across the accounts you have connected, and see it before it goes.

The customer journey

From First Hello to Loyal Customer.

One enquiry, followed the whole way through — and what the software is doing at each step while you are busy doing the work.

01Capture

Never Miss the First Hello.

The enquiry arrives on whichever channel the customer chose, becomes a record of its own, and is on the board before you have put the phone down.

  • The enquiry arrivesWeb chat, SMS, email or social — it lands in one place.
  • A contact record is createdWith the history attached, rather than a note on a phone.
  • It appears on the pipelineAt the stage it actually reached, with its value beside it.
  • A time becomes bookableThe booking page offers only the slots you have free.

02Convert

Turn Interest Into Action.

The same enquiry moves through the follow-up — answered in one thread, chased without anybody remembering to, and booked in.

  • One inbox, every channelThe reply sits in the same thread as everything before it.
  • A follow-up is scheduledThe workflow queues the next message so nobody has to.
  • They replyThe conversation carries on where the customer left it.
  • The opportunity advancesThe deal moves a stage, and the board moves with it.
  • The appointment is confirmedThe slot is held and the reminder is already set.

03Grow

Keep the Relationship Moving.

The work is done, and the relationship is not. The ask, the review, the next campaign and the post all come from the same place.

  • The review is requestedSent at the moment the work is finished, not a week later.
  • Reviews land in one placeCollected where you can read and answer them.
  • The next campaign goes outTo the people it should reach, on a schedule you set.
  • Posts are queued aheadWritten once, scheduled across the accounts you connected.
  • You can see what happenedWhat came in, what got booked, and what closed.

Illustration with sample data. Available channels and capabilities vary by plan.

Everything It Takes to Run the Customer Side of a Business.

Catch the work

  • Lead management and CRMEvery enquiry becomes a contact record with its history attached.
  • Sales pipelineStages you define and values you can see, on one board.
  • Appointment bookingBooking pages take the appointment while you are busy doing the last one.

Answer it faster

  • Unified conversationsSMS, email, Facebook, Instagram and web chat in one thread per customer.
  • Automated follow-upsWorkflows reply, wait and chase the ones who went quiet.
  • Email and SMS automationPremiumEmail automation from Starter. SMS is Premium, and usage is billed separately.

Keep it growing

  • Social media managementPlan and schedule across the accounts you have connected.
  • Reviews and reputationAsk at the right moment and keep what comes back in one place.
  • Reporting and insightsWhat came in, what got booked, and what closed.

Capabilities vary by plan — Starter, Growth, Premium. SMS, website hosting and landing-page publishing are Premium or billed separately.

Get Started — Open NerdFlow after the customer journey

More Control. Less Busywork.

The leads, the conversations, the calendar, the follow-up and the marketing, running in one connected platform — and the Business Nerds behind it when you need a hand.

Get Started — Open NerdFlow